There are policies available to cover both the container and your contents inside of it. Learn more information about PODS insurance on their site. PODS is fairly transparent about its pricing, but you still might encounter certain fees depending on your situation.
Use the size guide below to determine which size moving container and how many of each you will need. PODS has mixed reviews from consumers online. PODS has four out of five stars from Trustpilot. Negative reviewers complain about being overcharged, missed delivery dates, and dropped containers. Positive reviewers encountered no issues and found PODS for rent to be a convenient and comprehensive moving solution.
Moving containers are portable storage boxes designed to carry the contents of a home or apartment. Moving containers can be transported by a large truck from point A to point B. They can also be easily stored in a warehouse for an indefinite period of time. Unlike moving trucks, moving containers come to you and you never have to do any driving. All you have to do is pack and unload your container. PODS is one of the leading companies providing moving containers to the public.
The units come in three sizes: 7-foot, foot, and foot. Why the city has control regarding the parking in front of our homes is irritating. Good luck with your move! So I will not claim to be objective here — full disclosure — I am in the portable storage business. I do believe that the concept is a great one — combining the best of do-it-yourself pricing and eliminating the hassle of truck driving and same-day moving.
I scheduled the move as soon as I could on line with PODS and followed up with a phone call to confirm. I had to get a truck and move everything twice. When calling their customer service, two different agents told me they would give me a call back and see what they could do and never got a call back. They lied, let me down when I needed them most, and caused so much additional costs and efforts. Use someone else — PODS will only let you down.
Strongly advise against PODs. After all that it was rejected at the CA border for a gypsy moth on the outside probably picked up in the hot warehouse where the container should not have been! They nonchalantly said it had to be sent to Harvey, IL for treatment. What kind of idiotic decision is that? There was no consultation, no options or evidence presented to me.
I must have spoken to a dozen customer agents and none of them had a clue how to help me, or why this extreme situation had arisen; calling them is a waste of time as they will just direct you to your online account which has the same lack of information. Otherwise you will really, really regret it. I am very, very unhappy with the service. Everything was fine until they picked up my POD. I rented this two months ago.
They had my phone number, but instead of calling, they cancelled my delivery. Now I have to cancel the people that were coming to help me unpack. Terrible customer service. Please do not use Pods.
I think a gaggle of monkeys runs this company. Their website is useless. I click on the link, it leads me to a dead end. On the night before my Pod is due to arrive I get an automated call telling me our Pod will arrive between 7am and 10 am. We play musical cars and get the driveway cleared out and even had our neighbors who park on the street move their car in order to give the Pod driver lots of room to maneuver since we had the biggest Pod container, 16 feet. We get up early. We move all our cars.
We wait. No phone call, no email. No nothing. No Pod, no phone call, no update. About 7 pm I call the main number in Florida and tell them no one showed up all day. No explanation, no apology. They scheduled it for the next day and said that I would get an automated call later that night telling me the three-hour window in which they would arrive. No phone call. No email. The Pod itself is fine and I have no complaints about the Pod. However, if you want someone with an IQ of at least 85 to help arrange delivery, pick-up, drop-offs, etc.
Especially for the exorbitant amount of money they charge for their service. You will pull your hair out dealing with these mental midgets. Choose another company. Since then PODS has amended the contract to suit their own agenda without my approval.
The container is sitting in Bolingbrook, IL. I will not allow companies to do AUTO pay and according to them, that is part of the contract. I asked for a supervisor and was told, there was no one available. They are very incompetent to say the least. They have an utter lack of regard and zero care or concern for their customers. Using this company could end up costing you thousands of dollars and weeks of frustration and stress. This is where the positive ends, and the nightmare begins.
I had to call 4 times and wait on hold for minutes each time, and nobody could tell me anything until 4 hours later. Meanwhile, we had movers waiting to unpack and they were waiting at our house for 3 hours. I had to pay for their time. This was all done without my consent or any conversation before hand. By the way, I had full bars and perfect cell reception, so it was their system that caused the issues. Fourth, when I finally did talk to someone, they promised I would be reimbursed for the expenses incurred from their mistakes.
However, I have called multiple times to try and file a claim for the extra time we had to live in a hotel and the stuff we had to buy as a result of their failure to fulfill on their promise. This company supposedly caters to military families. This ordeal has cost us thousands of dollars due to their failure to deliver. The emotional stress has been the biggest cost. The culture of this company must be horrible, because the vast majority of representatives I spoke with after the sale was made were aloof, dispassionate or downright rude.
You can look up their core values and just completely invert them to get some idea of what your experience will be if anything goes wrong. My advice to anyone considering Pods. No doubt they will have someone respond to this comment offering to rectify the situation. Click here to cancel reply. Name required. PODS is a moving container company providing local, regional and international services. Unlike many similar companies, it delivers storage units to keep on your property or at PODS facilities.
It also offers instant online quotes for local moves. However, its partner providers can connect you with local companies that do. Moving services: PODS moves your belongings to your new home locally, regionally or internationally. You can load the steel-framed containers on your own or with the help of a third-party company. Local drivers stay with the container as you load and unload.
Container services: PODS delivers containers, which you can keep on your property for as long as you would like. These units are rented by the month. You can also request that your container be moved to a different location.
Storage centers: PODS ships containers to your property, then delivers the loaded units to one of its storage centers. You can schedule visits to these storage units. Or you can call to have your containers delivered back to you or to another location. PODS offers three types of containers. How PODS works. This may take up to 30 seconds.
We're searching over , containers to find you the best price. PODS is a no-contact service. We do the driving. Save yourself the hassle of renting a truck, so you can focus on more important things. Flexible, easy storage options. You control the schedule — so you can take your time. You pick your dates, and you can keep your container as long as you need.
Packing and loading help available. Looking for temporary storage? Check out our at-home and storage center options. Need a helping hand with packing or loading your container?
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